People are our most important asset and safety lies at the heart of everything we do.


We recognise our responsibility to the communities and social environment in which we operate. Contributing visibly and effectively to the development of the Antofagasta region requires our operations to be ever more efficient, productive, competitive, sustainable and safe.

The safety of our operations is fundamental to our business. Growing traffic volumes in the region, and the increasing use of technology by drivers and pedestrians, are challenges that require us to improve our preventive tools. In addition, the occurrence of natural disasters such as earthquakes, tsunamis and flooding has led us to place more emphasis on preventive risk management.



We want to transform our employees’ safety behaviour. We are promoting a culture of individual responsibility, in which the various aspects of safety are a non-negotiable duty and an essential part of our operations. To that end, we have developed a series of preventive tools and initiatives. These include visible leadership, the ’Mi rol, mi responsabilidad por el equipo’ campaign, a reporting platform, workplace risk analysis, identifying critical risks and developing critical controls.

Since one of the main causes of road accidents is driver fatigue, FCAB Train Transportes Integrados stepped up its efforts to reduce incidents of this kind in 2017 by operating a programme for truck drivers. This involves checking their physical status before they begin each journey, activating an in-cab alarm if they show signs of fatigue and investing in the latest preventative equipment.

FCAB operates workspaces and employee communication platforms dealing with different aspects of this theme: leadership on the ground, five-minute chats, a safety portal on the company's intranet and other measures.

Monitoring and results
Last year, we aimed to improve our internal incident reporting, with a view to achieving a Frequency Index (LTIFR) of 3.25 and a Severity Index of 80, both figures well below the rail transport sector averages of 14 and 270 respectively.

There were no fatal accidents during the year, and we achieved a frequency index of 7.3 and a Severity Index of 156.7. We produced more than 6,500 incident reports (6,687 to be exact), exceeding our target of 3,500.


We are aware of the accident risk we face and are developing action plans to minimise and prevent it. In 2017, we made progress in:

  • Track safety. The latest-generation Hi Rail vehicle uses advanced track inspection technology, including hydraulic bogies to move safely along the line, and high-definition cameras to monitor the track from the cab in real time, checking that the bogies are correctly installed and operating, and the rails are in good condition.
  • Construction and improvement of pedestrian crossings in Antofagasta. We are investing more than CLP122 million (US$205,000) in disabled-friendly pedestrian crossings. Ten of the fourteen crossings have ramps for wheelchairs, cars and people with reduced mobility. Thanks to the cooperation of the local communities, these projects are being combined with barriers of trees as part of the Vía Compartida programme.
  • Emergency simulations. We carry out regular simulations to test, review and improve our procedures. We performed two such exercises in 2017, one simulating a train accident involving sulphuric acid and the other simulating a major earthquake. These provided a valuable learning experience for those directly involved, and also for the community and the authorities.

Monitoring and results
There were no fatal accidents involving members of the community.