RESPECT, A FUNDAMENTAL VALUE
People are the lifeblood of any organisation and deserve respect, recognition and consideration. It is vital to value and accept differences, and understand that they help us improve how we operate.
WHY ARE LABOUR RELATIONS IMPORTANT?
Respect for others is a fundamental value in how we operate. It involves building trusting relationships, acting with integrity, actively listening to different opinions and establishing direct, face-to-face relationships and communication to identify shared interests and encourage collaborative, participatory working.
FCAB has 1,332 direct employees, of whom 9 percent are women and 10 percent are foreign citizens.
HOW DO WE MANAGE LABOUR RELATIONS?
Our Employment Policy provides guidelines for action in these areas.
In order to strengthen the culture of leadership, we implemented a Leadership Model in 2016, combining our charter of values and our vision of business development. This has increased the skills required to create and reinforce a high-performance culture. During 2017 we conducted workshops aimed at strengthening the concept of leadership and teamwork, which were atended by 167 employees.
Also in 2016, we set up a Performance Management System, whose purpose is to align employees’ actions with the company's business goals and values. In 2017, we created a Performance Management System Cycle within all of our associated companies1 to move towards a high-performance culture.
During 2017, the organisation finalised in good terms two relevant collective negotiations with related companies labour unions, FCAB TRAIN Transport Integrated and FCAB Shippers, within the framework of the new Labor Reform.
Monitoring and results
FCAB’s employees are regularly trained in safety, occupational health, technical and other general issues, such as leadership. There were 8,295 hours of training in 2017, of which, 48 percent were on safety and health issues, 32 percent on technical issues and 20 percent on other subjects.
1 FCAB Ferrocarril de Antofagasta, FCAB Shippers, FCAB Train Transportes Integrados and FCAB Ingeniería y Servicios.